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The Digital Healthcare Experience - A Global Turning Point: Healthcare in the Age of AI

Written by Admin | Jul 22, 2026 7:54:36 PM

The global healthcare landscape is being redefined, creating new opportunities for healthcare leaders to improve outcomes and expand access. 

In this episode we sat down with Eugene Sayan, Founder and CEO of Softheon, to explore how AI is empowering consumers, and driving a new era of innovation across the industry.

With more than three decades of experience in healthcare technology, Eugene shares his perspective on the forces transforming healthcare delivery, from patient engagement and personalized care to interoperability, affordability, and the growing role of AI agents. He discusses the shift to a proactive approach that leverages data, automation, and intelligent systems to improve outcomes while reducing costs.

The conversation also examines the future of healthcare organizations, the importance of responsible AI adoption, and the opportunities healthcare leaders have to build more connected, sustainable, and patient-focused experiences.

If you're a healthcare executive, provider, payer leader, or healthcare innovator, this conversation offers valuable insights into the opportunities and challenges shaping the future of care. 

Find Eugene's work at https://softheon.com/

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The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. 

Learn more about The Digital Healthcare Experience and register for our upcoming virtual forums. 

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural and surgical informed consent, ransomware downtime mitigation, contactless patient check-in, RX color coding solutions and more.