This episode features Dr. William Cooper, MD, President of the Center for Patient and Professional Advocacy (CPPA) at Vanderbilt University Medical Center. He shares how CPPA is using a proprietary algorithm and natural language processing to identify risk for malpractice suits before they happen, significantly improving outcomes.
What we cover:
- How patient experiences can predict clinical outcomes
- What data can reveal about clinician malpractice risk
- The connection between communication and surgical outcomes
- How peer feedback can effectively drive self-correction
- A case where malpractice was reduced by 85%
Follow Dr. Cooper's work at www.vumc.org/patient-professional-advocacy/vumc-cppa-home
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