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Join us for a webinar designed to help you get more value from your direct mail programs.

This session explores why audience selection and customer segmentation — not increased mail volume — is the key to increasing response rates, maximizing ROI and improving overall direct mail campaign performance.

Webinar
25 minutes
Featuring Frank LaRocco and Ollyvia Lim
Personalization that Performs webinar featuring Frank LaRocco and Ollyvia Lim

What You’ll Discover

Key Insights to Improve Response Rates and ROI

Targeted Audience Design

Discover why targeted audience design consistently outperforms larger, broader mailing lists.

Behavioral and Trigger-Based Targeting

Explore how behavioral, lifecycle and trigger-based targeting improve relevance, timing and response.

Live Targeting Simulations

Watch live targeting simulations that demonstrate how smarter targeting improves campaign performance across industries.

Webinar Overview

Direct Mail Audience Targeting

The Challenge

Reaching the right people with direct mail is harder than ever.

Marketing teams have more data, more channels, and more pressure to prove results, yet many campaigns still rely on broad lists or outdated segmentation.

The Impact

Higher acquisition costs

More spend goes toward lower-potential audiences.

Lower response rates

Weaker engagement and campaign performance.

Less confidence in results

Harder to measure mail’s impact on pipeline and revenue.

A Smarter Approach

But the Problem Isn’t
the Mail Itself.

Reach the right audience at the right moment with the right message.

In this webinar, you will gain a practical framework for building more targeted mailing audiences based on customer data, buying signals and lifecycle stages in the customer journey.

A personalized Turner direct mail offer and its recipient

Get Better ROI From Your Direct Mail Campaigns

The Importance of Audience Targeting Design

Audience targeting has become one of the most important variables in direct mail
success, because performance depends less on sending more pieces and more on sending the
right message to the right recipients.

Targeted Direct Mail Campaigns

Audience targeting is the discipline of deciding which households or decision-makers should receive a direct mail campaign based on data, relevance, and timing.

Data, relevance and timing

Effective audience targeting depends on several connected
practices that improve both precision and performance.

Improve mail performance without more volume

  • Audience quality over quantity
  • Segmentation strategies
  • Eliminate low-propensity recipients
  • Improve relevance through data

Target smarter for better mail results

  • Behavioral targeting
  • Demographic targeting
  • Lifecycle segmentation
  • First-party data utilization

Improve direct mail ROI with smarter campaigns

  • Send mail at the right moment
  • Use event-trigger communications
  • Align mail with the customer journey
Segmented cat and dog direct mail offers for Paw and Pals pet store

Designed For Marketers That Want
Increased Campaign Performance

If you’re focused on improving audience targeting, campaign performance
and direct mail ROI, this webinar is for you.

  • Marketing Directors
  • Demand Generation Leaders
  • CRM Managers
  • Marketing Operations Professionals
  • Customer Acquisition Teams
  • Marketing Analytics & Insights Teams

Meet the Speakers

Frank LaRocco

Frank LaRocco

Director, Direct Mail Strategy

Taylor

Brings more than 30 years of experience in direct mail strategy and audience targeting.

Ollyvia Lim

Ollyvia Lim

Research & Insights Manager

Taylor

Focuses on customer behavior, audience insights and emerging market trends.

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