Healthcare Products & Solutions

A. Simply put, we are a healthcare partner like no other. We have been serving the healthcare industry for nearly a century and are proud to work with more than 1,700 healthcare clients, including 100 0f the top 150 IDNs, the five largest GPOs and three of the 10 largest provider-based health plans.

A. These capabilities are bolstered by our relationship with Taylor Corporation, one of the largest and most diverse graphic communications companies in North America. Through this affiliation, we gain access to a vast assortment of communications offerings that enable us to address every conceivable patient touchpoint. No other communications partner can match the range of capabilities available through Taylor Healthcare. As an integral part of Taylor Corporation, we are uniquely positioned to help improve patient experiences and outcomes while unlocking new sources of efficiency for your organization.

A. On the technology side, Taylor offers:
Healthcare Document Automation
Patient Engagement
Informed Consent

Our print solutions are extensive and include:
Healthcare Labels
Healthcare Promotional Marketing
Hospital Signs and Graphics
Hospital Wristbands
Patient Discharge Folders
Patient Communication Boards

A. From label and wristband programs that ensure positive patient identification, to signs and graphics that enhance the patient experience throughout the continuum of care, to digital informed consent and check-in technologies that increase both operational efficiency and patient safety, Taylor Healthcare is focused on the unique needs of the healthcare industry like no other provider. The result is a single-source communications partner who can streamline communications delivery for your entire organization, deliver sustained year-over-year cost reductions and enhance the quality of care along the way.

A. It means less work for you. Dealing with multiple vendors will be a thing of the past. When you work with Taylor Healthcare, you have access to everything from commercial print and document management services, to promotional marketing and apparel programs, to sophisticated direct mail campaigns — and much more — through one relationship.

A. We can help you Meet “Meaningful Use” requirements, improve your HCAHPS scores, increase patient satisfaction, reduce preventable readmissions, enhance patient safety, build patient loyalty, and attract and retain high-quality talent.

A. The best way to start is to contact our healthcare team and connect with one of our healthcare experts. That way, we can walk you through the process and help you determine which solutions are right for you.

A. We implement Taylor Healthcare’s centralized e-commerce platform, streamlining and standardizing the ordering process for staff members throughout the your facility. This web-based ordering tool is fully customizable and provides a centralized point access for creating and ordering the latest fully compliant products, services, documents and other materials.

A. You bet. Whether you need special permissions, division differentiation, special features or other accommodations, we can make it happen. With Taylor Healthcare, no two sites are the same. Each platform integration is personalized and designed with you and your preferences in mind. What is consistent across all our sites are the benefits you receive when using them.

Achieve legal compliance
Reduce errors with real time proofs
Manage program notifications
Easily reference order history
Access global support for international tracking updates
Use anywhere on tablets, iPads and mobile
Integrated security measures
Customized to your ordering requirements

A. Our DowntimeDoc™ solution allows you to generate forms and labels with patient demographic information and barcodes while the EHR or network is down for both scheduled and unscheduled time. With this solution, patient data is still accessible and the information is automatically sent to the EHR when it’s operational. Taylor Healthcare's proprietary technology solution allows you to maintain normal operations without sacrificing efficiency or the quality of patient care – regardless of the status of your network or power supply.

A. We know that informed consent is a legal and ethical cornerstone of medical practice. By making it as easy as possible to complete and maintain informed consent documents, healthcare organizations can protect patients, providers and themselves. That's why we developed the iMedConsent™ solution – a library of easy-to-understand consent forms in a digital format for thousands of treatments in 37 clinical specialties. Trusted by more than 250 hospitals, it captures patient (or parent/guardian) and provider signatures via a tablet computer or digital signature pad. Signed documents may then be automatically stored to the EHR, patient portal and/or to the document management system, thus eliminating scanning and ensuring that critical documents are never lost or misplaced.

A key component of iMedConsent is Mobile Signature Capture. A proprietary Taylor Healthcare technology, Mobile Signature Capture allows allows patients to digitally sign and complete documents on their own smart devices immediately at the point of care in a HIPAA-compliant process based on geographic location. No apps or passwords are required, and there is no risk of cross-contamination from sharing hardware.

A. If this is an Emergency or your system is completely non-operational, please call our Support Center (800) 333-7782 to have the issue escalated for emergency response. If you call to escalate the issue, indicate that you have an Emergency.

You can find the Terms & Conditions for our Software Support Renewal  here.

A. Taylor Healthcare is proud to help in the efforts to protect against COVID-19. From face coverings, sanitizer stations and signage, we offer a suite of solutions that enhance the safety of staff, patients and visitors. Please visit taylor.com/covid-19 for more information.

A. Taylor's team of healthcare experts is dedicated to your success. Healthcare is our single focus, ensuring we are there when you need us. And because we work with leading IDNs nationwide, we're able to share best practices to benefit your hospital or health system.

A. It’s important to us, too. We're committed to conducting business in an environmentally responsible manner. Twenty-six of our U.S. production facilities have obtained certifications with the Forest Stewardship Council® (Taylor FSC®-C002101) and/or Sustainable Forestry Initiative®. We also operate 15 “landfill free” locations across the country, and recycled 31,000 tons of waste materials in 2020.