When even a seasoned healthcare professional can’t navigate the system safely, what would the average patient or family do?
We connected with Kathryn Biasotti, a nurse leader and patient safety advocate with more than 30 years of experience in healthcare operations, risk management, and quality. Kathryn shares a deeply personal story of loss that exposes how communication breakdowns and documentation gaps can lead to devastating outcomes, even in well intentioned systems.
For healthcare leaders, clinicians, and risk professionals, this conversation is a powerful reminder that patient safety measures start long before an adverse event.
Find Kathryn's work at https://www.pfps.us/
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